If your ordered is shipped with Australia Post, a signature will be required. If no one is home, a card will be left to arrange collection from your local Post Office.
If your order is shipped with Star Track or Toll, as indicated during the checkout process, a signature will be required. If there is no one available to accept or sign your parcel, a card will be left and you may arrange to collect your parcel at your own convenience.
Can I request Authority to leave?
For Australia Post and Star Track orders, you may request Authority to Leave by contacting the carrier directly. For Toll orders, please contact our Customer Service team who can organise this with the carrier.