Orders & Shipping
Shipping
- Delivery options and shipping costs
- How can I track my parcel?
- Can I purchase Aesop tea?
- Do you offer international shipping?
- Where will my order be shipped from?
- Can I collect my order in store?
Orders
- How can I tell which fragrance was sprayed on my order?
- How can I return my online order?
- What are your payment options?
- How many items can I order?
- Can I cancel or amend my order?
- I'm missing an item from my online order?
Click and Collect
- What is Click and Collect?
- How do I place an order for collection?
- Which stores offer Click and Collect?
- How will I know when my Click and Collect order is ready for collection?
- How much does Click and Collect cost?
- What do I need to bring with me to collect my order?
Afterpay
- What is Afterpay?
- How do I use Afterpay?
- Can I use another payment method in conjunction with Afterpay?
- Is there a maximum order value for using Afterpay?
- When is my first installment due?
- What if I cannot pay an instalment?