Common questions
All Topics
-
Orders & Shipping
Find information on gift wrapping, samples, orders and shipping.
-
Website Assistance
Frequent enquiries relating to Aesop accounts, and stockist, press and careers questions.
-
Aesop and the environment
Learn about Aesop’s approach to packaging, animal testing, and the environment.
-
Formulations
Topics pertaining to Aesop formulations; ingredients, usage, and skin type suitability.