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Aesop Assistance
Orders and shipping
Orders and shipping
Shipping
What are your delivery options and shipping costs?
How can I track my parcel?
Where will my order be shipped from?
Do you deliver to PO Boxes?
Do you offer international shipping?
What are dangerous goods?
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Orders
How many items can I order?
Can I cancel or amend my order?
Do the prices listed on the website include tax?
How can I tell which fragrance was sprayed on my order?
I'm missing an item from my online order?
Samples and gifting
Will I receive samples with my order?
Can I specify the order as a gift and create a personal message?
Can I get some skincare samples before I make a purchase?
Aesop Assistance
Formulations
Orders & Shipping
Aesop and Environment
Website Assistance
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