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Orders & Shipping

Shipping

  • Delivery options and shipping costs
  • Tracking your parcel
  • Where will my order be shipped from?
  • Do you offer international shipping?
  • What should I do if my order is damaged in transit?
  • Signature on delivery
See all 8 articles

Orders

  • How can I return my purchase?
  • Can I cancel or amend my order?
  • How many items can I order?
  • Digital Gift Cards
  • Taxes
  • Payment security
See all 7 articles

Klarna

  • What is Klarna?
  • How do I use Klarna?
  • Where can I find further information about Klarna?
  • What if I cannot pay an instalment?
  • How do I return an order purchased with Klarna?
  • Can I use Klarna at an Aesop store or counter?

Samples

  • Will I receive samples with my order?
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