How can I return my purchase?

We offer refunds for all products returned within 30 days of purchase, in their unopened and original condition.

Hong Kong orders: We are pleased to accept online returns to any Hong Kong Aesop signature store.

Macau orders: Products must be shipped back to Hong Kong. The return shipping cost to Hong Kong to be paid by customer.

If you would like to return an item purchased online, please contact us.

All refunds will be processed to the original method of payment.

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