Orders & Shipping

Shipping

• Delivery options and shipping costs
• How can I track my parcel?
• Can I purchase Aesop tea?
• Do you offer international shipping?
• Where will my order be shipped from?
• Can I collect my order in store?

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Orders

• Will I receive samples with my order?
• How can I tell which fragrance was sprayed on my order?
• How can I return my purchase?
• What are your payment options?
• How many items can I order?
• Can I cancel or amend my order?

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Klarna

• What is Klarna?
• How do I use Klarna?
• Can I use Klarna at an Aesop store or counter?
• What if I cannot pay an instalment?
• How do I return an order purchased with Klarna?

Gifting

• Can I specify the order as a gift and create a personal message?