Orders & Shipping

Samples

• Will I receive samples with my order?

Gifting

• Gift wrapping & personal messages

Orders

• Can I return an item purchased online at an Aesop store?
• How many items can I order?
• Can I cancel or amend my order?
• Taxes
• Payment security
• Payment options

Shipping

• What are the available delivery options?
• Can I collect my order in store?
• Do you offer international shipping?
• What should I do if my order is damaged in transit?
• Where will my order be shipped from?
• When will my order be shipped?

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