Orders & Shipping

Shipping

• Delivery options and shipping costs
• Tracking your parcel
• Where will my order be shipped from?
• Do you offer international shipping?
• Can I collect my order in store?
• What should I do if my order is damaged in transit?

See all 9 articles

Orders

• How can I return my purchase?
• Can I cancel or amend my order?
• How many items can I order?
• Taxes
• Payment security
• Payment options

Klarna

• What is Klarna?
• How do I use Klarna?
• What if I cannot pay an instalment?
• How do I return an order purchased with Klarna?
• Can I use Klarna at an Aesop store or counter?

Samples

• Will I receive samples with my order?