Orders and shipping

Shipping

• What are your delivery options and shipping costs?
• How can I track my parcel?
• Where will my order be shipped from?
• Do you deliver to PO Boxes & Private Bags?
• Do you offer international shipping?
• What are dangerous goods?

See all 10 articles

Orders

• Will I receive samples with my order?
• How many items can I order?
• Can I cancel or amend my order?
• Do the prices listed on the website include tax?
• How can I tell which fragrance was sprayed on my order?
• I'm missing an item from my online order?

Click and Collect

• What is Click and Collect and how does it work?
• How much does Click and Collect cost?
• What products can I order for Click & Collect?
• Is there a minimum spend for Click and Collect?
• Which stores offer Click and Collect?
• Can I change my selected store after I have placed my order?

See all 12 articles

Samples and gifting

• Can I get some skincare samples before I make a purchase?
• Gifting & personal messages