- Where can I find more information about Fragrances?
- Why are Post-Poo Drops and Oil Burner Blends out of stock?
- What are your delivery options and shipping costs?
- How can I track my parcel?
- Will I receive samples with my order?
- How can I return my online order?
- What is your returns policy?
- How can I obtain personalised product advice?
Products and Services
Learn about Aesop products and services.
Orders & Shipping
Find information on gift wrapping, samples, orders and shipping times.
Returns & Exchanges
Find information on how to return an Aesop purchase.
Frequent enquiries relating to Aesop accounts, and stockist, press and careers questions.
Aesop and the environment
Learn about Aesop’s approach to packaging, animal testing, and the environment.
Topics pertaining to Aesop formulations; ingredients, usage, and skin type suitability.