Can I return an item purchased online at an Aesop store?

We offer refunds for all products returned within 30 days of purchase, in their unopened and original condition. If you would like to return an item purchased online, please contact us.

Regrettably we are unable to accept online returns for products purchased in an Aesop signature store, department store or elsewhere.

All refunds will be processed to the original method of payment.

If your original payment method was an Aesop Gift Card, you will receive a replacement gift card by email when your return is processed.

Was this article helpful?