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Payment and My Account

Enquiries relating to Aesop accounts, and payment options.

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Topics

Topics

Payment

What are your payment options?
Is my payment secure?

Gift Cards

Can I purchase a Digital Gift Card for Click and Collect?
Where can I redeem my Digital Gift Card?
How can I check my Digital Gift Card balance?
When does my Digital Gift Card expire?

PayPal

What is PayPal and how does it work?
How can I use PayPal?

Klarna

What is Klarna?
Where can I find further information about Klarna?
How do I use Klarna?
Can I use Klarna at an Aesop store or counter?
What if I cannot pay an installment?
How do I return an order purchased with Klarna?

Account Information

Do I need an account with Aesop to place an order?
How do I reset my password?
How can I delete my Aesop account?
How do I unsubscribe from your email communications?
What will I receive if I subscribe to Aesop communications?
How can I enhance my security when I shop online?

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Sustainability

All Aesop products are vegan, and we do not test our formulations or ingredients on animals. We are Leaping Bunny approved, and a Certified B Corporation. Learn more.

This company is committed to accountability, transparency and continuous improvement.

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