Payment and My Account

Payment

• What are your payment options?
• Is my payment secure?

Gift Cards

• Where can I redeem my Digital Gift Card?
• How can I check my Digital Gift Card balance?
• When does my Digital Gift Card expire?
• Can I purchase a Digital Gift Card for Click and Collect?

PayPal

• What is PayPal and how does it work?
• How can I use PayPal?

Klarna

• What is Klarna?
• Where can I find further information about Klarna?
• How do I use Klarna?
• Can I use Klarna at an Aesop store or counter?
• What if I cannot pay an installment?
• How do I return an order purchased with Klarna?

Account Information

• Do I need an account with Aesop to place an order?
• How do I reset my password?
• How can I delete my Aesop account?
• How do I unsubscribe from your email communications?
• What will I receive if I subscribe to Aesop communications?
• How can I enhance my security when I shop online?